How can we help? Browse quick links, contact us, or try common fixes below.
Hours
Mon–Fri, 8am–5pm ET. After-hours requests are answered the next business day, in the order they were received.
Response Time
~1–2 hours. Our support team gives priority to active account and billing issues.
Service Status
All systems operational. There are no current reported service outages.
Frequently asked questions
Where can I manage my Saintifi subscription?
Manage your subscription anytime through the Stripe customer portal — a self-service option to handle your subscription status, payment methods, and invoices. Need more help? Email support@saintifi.com with your account email and most recent invoice number.
What data does Saintifi collect, and how is it used?
See our Privacy Policy for full details on collection, storage, and access controls.
How can I report a bug or security issue?
Email support@saintifi.com with screenshots or URLs, along with as much information as you can provide to help us replicate and repair the issue.
For urgent account access or billing holds, please include your account email, recent invoice number (if applicable), and any error messages you may have received. We will never ask for your full password or complete payment details over email or phone.